Dear , not only salesman are to be formed . If you talk about MOT , the after sales service is far more important , because there the real moment of truth is measured by the end-user AND the dealer . So training and performance are very important for after sales service people . The better the perform the higher MOT kpi is rated .
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Dear , not only salesman are to be formed . If you talk about MOT , the after sales service is far more important , because there the real moment of truth is measured by the end-user AND the dealer . So training and performance are very important for after sales service people . The better the perform the higher MOT kpi is rated .
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