I totally agree with the CEO's comments to keep English as the basic language for communication. We see that LG has grown so much in the past few years, especially this year and we must keep up with this pace - the only way we can achieve good teamwork is through sound open communication with the English language. information should not only be left with those who speak a certain Korean and we are left out - this hinder our growth internally and externally.
We need to share all information in english no matter source. If we send an email to any other subsidiarie should be in english instead of spanish, korean, etc.
'Communication' is a key of our success. I could see how our CEO's tried to created good communication. Comunication is also our obstacle in our job, such as many report was made in korean language and also about information like manual guidance for LG system (G-Plantopia). Hope we could start using one international language in our activities (report, share information and communication). Especially, LG is Global company with employee came from many countries.
I completely and totally agree with the CEO's. English is the only one means that we have to deal all together as we are from many countries. I am all time facing many problems because of the lack of communication with HQ. English should not only be a condition for us: employees of LG in overseas to be a part of LG family But should be also a condition for Koreans to be a member of LG family. English should be improved for everybody. English should be the sopken language globally From Asia to America thru ME&Africa.
English can make Open communication, transparency in the job, easier to achieve.
I completely and totally agree with the CEO's. English is the only one means that we have to deal all together as we are from many countries. I am all time facing many problems because of the lack of communication with HQ. English should not only be a condition for us: employees of LG in overseas to be a part of LG family But should be also a condition for Koreans to be a member of LG family. English should be improved for everybody. English should be the sopken language globally From Asia to America thru ME&Africa.
English can make Open communication, transparency in the job, easier to achieve.
Open communication shall continue as a must. We are so global disseminated that the only way we can really share information is by using the english language. Information shall not be monopolized by anyone. Hope this CEO guidance is followed by all LGE staff all around the world.
Hallelujah! Our company has been patiently waiting for this bold statement for many years. My Korean colleagues will also welcome this as it will relieve them from their unofficial duties as interpreter. I am reminded of the old Japanese proverb about the ‘Frog in a Well’. If our company has the universal ability to communicate clearly and share our understanding, we will see much more than just that small piece of sky at the top of the well. Who knows how far our capabilities will reach. I appreciate the communication difficulties that we all share and offer my 100% support for this transition.
All show and no go. This company says these things, but in meetings everything is said in Korean. All around the office people speak in Korean. When you walk through the doors, Americans feel like second class citizens and are treated as such
SS Kim made the same statement about English usage several years ago, but it seemed like nothing changed. I receive many emails in Korean. I also receive surveys from LG Korea in Korean, and I can't respond to them because I can't read them. English usage must be put into all Korean managers' yearly performance goals, or it will not happen.
just last week i responded to an Email in Korean asking to have it translated in English. LGEAI HR was informed but their responce was not to the individual whom wrote in Korean. It was defensive to my request. If HR is not regulating then who will?
If you write mail to Korea to ask for help, there is no chance to get any answer if your FSE do not add own comment in Korean language. FSE can not work as translators, it is big waste of potential.
Suggestion: Establish an email address where we can send all those communications we get that are only in Korean - or where all the "why" is in Korean and we just get a "do this" in English. Assign someone with some power to the email address who can enforce this and also report results to CEO. Otherwise, it will be as before - a good thought that goes nowhere.
All of the messages from Mr. Nam are great and accurate. However, the messages seem to die out when translated through the organization. I continue to sit through meetings in Korean. I am losing faith.
If LG wants to publish training documents in English, it MUST have a fluent (preferable native) English speaker translate them from the Korean. I have been through all too many theoretical documents (mostly on "Waste Management") that come down from corporate in Seoul which are almost unintelligible but managed to make it through Windows spellcheck (however, they fail the grammar check miserably). If LG wants to share its wisdom and capabilities across divisions and with other English-speaking organizations, it needs to write documents that are mutually intelligible to other English speakers. I think making reimbursement of taking "English as a second language" reading and writing classes available to LG employees would be a step in the "write" direction. Also, I think the use of quotes around the word 'English' in the CEO's statement is a possible foreshadowing of the level of triviality with which English has been viewed so far within LG. The future looks brighter?
I wait to see if anything real comes of this - we've seen too many comments from executives regarding this that "talk the talk" - but never "walk the walk". I really hope the CEO has enough power to make this happen.
21 comments:
I totally agree with the CEO's comments to keep English as the basic language for communication. We see that LG has grown so much in the past few years, especially this year and we must keep up with this pace - the only way we can achieve good teamwork is through sound open communication with the English language. information should not only be left with those who speak a certain Korean and we are left out - this hinder our growth internally and externally.
We need to share all information in english no matter source.
If we send an email to any other subsidiarie should be in english instead of spanish, korean, etc.
'Communication' is a key of our success. I could see how our CEO's tried to created good communication. Comunication is also our obstacle in our job, such as many report was made in korean language and also about information like manual guidance for LG system (G-Plantopia). Hope we could start using one international language in our activities (report, share information and communication). Especially, LG is Global company with employee came from many countries.
I completely and totally agree with the CEO's.
English is the only one means that we have to deal all together as we are from many countries.
I am all time facing many problems because of the lack of communication with HQ.
English should not only be a condition for us: employees of LG in overseas to be a part of LG family But should be also a condition for Koreans to be a member of LG family.
English should be improved for everybody.
English should be the sopken language globally From Asia to America thru ME&Africa.
English can make Open communication, transparency in the job, easier to achieve.
I completely and totally agree with the CEO's.
English is the only one means that we have to deal all together as we are from many countries.
I am all time facing many problems because of the lack of communication with HQ.
English should not only be a condition for us: employees of LG in overseas to be a part of LG family But should be also a condition for Koreans to be a member of LG family.
English should be improved for everybody.
English should be the sopken language globally From Asia to America thru ME&Africa.
English can make Open communication, transparency in the job, easier to achieve.
Please do the execution asap. We need this same as oxygen
I agree 100% with the CEO's comments. There are no commitments to unknows concerns.
Open communication shall continue as a must. We are so global disseminated that the only way we can really share information is by using the english language. Information shall not be monopolized by anyone. Hope this CEO guidance is followed by all LGE staff all around the world.
Hallelujah! Our company has been patiently waiting for this bold statement for many years. My Korean colleagues will also welcome this as it will relieve them from their unofficial duties as interpreter.
I am reminded of the old Japanese proverb about the ‘Frog in a Well’. If our company has the universal ability to communicate clearly and share our understanding, we will see much more than just that small piece of sky at the top of the well.
Who knows how far our capabilities will reach. I appreciate the communication difficulties that we all share and offer my 100% support for this transition.
All show and no go. This company says these things, but in meetings everything is said in Korean. All around the office people speak in Korean. When you walk through the doors, Americans feel like second class citizens and are treated as such
SS Kim made the same statement about English usage several years ago, but it seemed like nothing changed. I receive many emails in Korean. I also receive surveys from LG Korea in Korean, and I can't respond to them because I can't read them. English usage must be put into all Korean managers' yearly performance goals, or it will not happen.
Tell all Korean employees that when they write an email in Korean they have to include an English translation. Enforce it.
just last week i responded to an Email in Korean asking to have it translated in English. LGEAI HR was informed but their responce was not to the individual whom wrote in Korean. It was defensive to my request. If HR is not regulating then who will?
LG should teach English classes and require all employees to pass exams for speaking English and writing English.
Great news and thought from CEO!
However, I seek official announcement for usage of English language in all official occasions (e.g. meetings, briefing, training etc).
Sincere appreciation from MC, LG Singapore, Cheers!
If you write mail to Korea to ask for help, there is no chance to get any answer if your FSE do not add own comment in Korean language. FSE can not work as translators, it is big waste of potential.
Will we see any positive change till end of the year ? I hope so.
Suggestion: Establish an email address where we can send all those communications we get that are only in Korean - or where all the "why" is in Korean and we just get a "do this" in English. Assign someone with some power to the email address who can enforce this and also report results to CEO. Otherwise, it will be as before - a good thought that goes nowhere.
All of the messages from Mr. Nam are great and accurate. However, the messages seem to die out when translated through the organization. I continue to sit through meetings in Korean. I am losing faith.
Anyeunhasseo and hello,
If LG wants to publish training documents in English, it MUST have a fluent (preferable native) English speaker translate them from the Korean. I have been through all too many theoretical documents (mostly on "Waste Management") that come down from corporate in Seoul which are almost unintelligible but managed to make it through Windows spellcheck (however, they fail the grammar check miserably). If LG wants to share its wisdom and capabilities across divisions and with other English-speaking organizations, it needs to write documents that are mutually intelligible to other English speakers. I think making reimbursement of taking "English as a second language" reading and writing classes available to LG employees would be a step in the "write" direction. Also, I think the use of quotes around the word 'English' in the CEO's statement is a possible foreshadowing of the level of triviality with which English has been viewed so far within LG. The future looks brighter?
I wait to see if anything real comes of this - we've seen too many comments from executives regarding this that "talk the talk" - but never "walk the walk". I really hope the CEO has enough power to make this happen.
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