I would like to give you my personal opinion to the question of speaking English (Ref:[Q4] Over the past few years, LG Electronics has promoted various measures to adapt English as the common language. Using English as the common language adds extra pressure and poses realistic challenges for employees of operations in Korea and non-English speaking nations, including myself. I have seen cases where the use of English has caused miscommunication.)
I agree that sometimes miscommunication happens during the translation. But this is still better than no communication at all! For anyone who does not speak English as their 1st language, please remember that those of us that can ONLY speak English have a lot of respect for those who try to speak it even though it can be difficult.Therefore you should be happy with your ability even if you do not feel confident.
Thats some thing truely global and thorough conviction with which our CEO has emphasised on setting up global culture and standardization of the processes. Well said....but the irony remains the same. The idea is radical to bring "1" ness in LG Electronics but unfortunately it falls on dumb and deaf ears.
Mr.CEO, as a foreign employee working in Korea for the last 5 years i have hardly seen any thing to be truely global here. All our efforts to feel being a part of global company nullifies when i see employees of different nationalaties being treated differently just because he/she is not Korean although he is equally qualified, sometime more. All the good reasons to bring foreign employees stands null at the very outset when we are made to feel that Koreans and Non Koreans are bound to be treated diffrentially just becuase its part of Korean/LG culture. Let me make a candid admission that you are more than 100% right when you say that we are very much superficial in it.
We hardly see any Open communication between Top Management and Global Talents you hire in LG Electronics. Even when you had this meeting, was there any global employee included?? I think not...for the reasons well known to you. Similar is the case with most of your Korean Managers who just claim to be Global but the mindsets have miles to go for being global.
But your efforts are worth appreciation for the kind of mindset you want your employees to have. I hope this mail of yours is read by all those for whom it is intented for. And they can take a leaf out of it. But chances are too bleak....
I would like to congratulate the persons who developed the global concept to be implemented in LGE. This is really the right way to go. Actually the separation between koreans and locals are the main point to be focused. The communicatrion even between bosses and employess are not still not good which lead us to many rework and misunderstanding. Im confidente that with this new policy we will be definetly the number one.
The CEO mentioned that Samsung and Japanese companies are not good at globalization. That is because of prejudice against people of other countries.
LG also will not be good at globalization unless:
1) The Korean management must treat people of other countries as equal to Koreans.
2) LG must get rid of the military culture where Korean managers just issue orders and won't listen to people of other countries who are under them.
If LG can do these 2 things, LG will become better than Samsung and Japanese companies.
The CEO should talk more about how people of all countries are equal and deserve to be treated with respect. He should also talk more about how employees deserve to be listened to by managers and not treated badly.
the information in this statement by the CEO is of great value to all employees who will take the time to read this. I for one, while learning to speak Korean and visiting a foreign country where English is not the main language can understand how difficult and challenging it must be for Korean leaders in management roles to grasp the English language and communicate accurately to staff what their message is. There is much to learn for an FSE, not only English but the countries specific laws and culture and the frustration does show at times from both local and foreign employees.
I get annoyed when articles are posted to the web in Korean because I cannot read it and I thank you for the recent changes made to translate these into different languages.
My main concern is in relation to the economic current situation, the waste elimination policy, the standardisation of procedures and policies, leadership and localization - all of which are not working together but more opposing each other.
Restrictions on expenditure for example creates more time for staff in the procurement process thus contradicting waste elimination. Also not everyone has an accounting background so therefore the GEVS and GBTS processes are hard for employees to grasp and there is no waste elimination here as they have to spend office time processing expenses when they should be out selling, visiting stores and training in the field.
We have a lot of work to do to train and encourage our employees to be multi faceted in their roles - the hardest task is to do this while keeping key people in our employment and not losing them to our competitors because they are frustrated and restricted by policies and procedures that in some cases are not reasonable or viable.
A U.S. vendor for services here told a group of LG employees here that LG makes it difficult because LG has more rigid policies and controls than any other company she works with.
LG just keeps making procedures more and more complicated for employees. LG management must learn how to simplify.
Very well articulated point of view about what a Global company is. Very inspiring and addresses the How and Why we need to execute Expresses goals even though we have a way to go This is where we want to be
8 comments:
I would like to give you my personal opinion to the question of speaking English (Ref:[Q4] Over the past few years, LG Electronics has promoted various measures to adapt English as the common language. Using English as the common language adds extra pressure and poses realistic challenges for employees of operations in Korea and non-English speaking nations, including myself. I have seen cases where the use of English has caused miscommunication.)
I agree that sometimes miscommunication happens during the translation. But this is still better than no communication at all! For anyone who does not speak English as their 1st language, please remember that those of us that can ONLY speak English have a lot of respect for those who try to speak it even though it can be difficult.Therefore you should be happy with your ability even if you do not feel confident.
Thats some thing truely global and thorough conviction with which our CEO has emphasised on setting up global culture and standardization of the processes. Well said....but the irony remains the same. The idea is radical to bring "1" ness in LG Electronics but unfortunately it falls on dumb and deaf ears.
Mr.CEO, as a foreign employee working in Korea for the last 5 years i have hardly seen any thing to be truely global here. All our efforts to feel being a part of global company nullifies when i see employees of different nationalaties being treated differently just because he/she is not Korean although he is equally qualified, sometime more. All the good reasons to bring foreign employees stands null at the very outset when we are made to feel that Koreans and Non Koreans are bound to be treated diffrentially just becuase its part of Korean/LG culture. Let me make a candid admission that you are more than 100% right when you say that we are very much superficial in it.
We hardly see any Open communication between Top Management and Global Talents you hire in LG Electronics. Even when you had this meeting, was there any global employee included?? I think not...for the reasons well known to you. Similar is the case with most of your Korean Managers who just claim to be Global but the mindsets have miles to go for being global.
But your efforts are worth appreciation for the kind of mindset you want your employees to have. I hope this mail of yours is read by all those for whom it is intented for. And they can take a leaf out of it. But chances are too bleak....
Thanks once again for this special insight.
I would like to congratulate the persons who developed the global concept to be implemented in LGE. This is really the right way to go. Actually the separation between koreans and locals are the main point to be focused. The communicatrion even between bosses and employess are not still not good which lead us to many rework and misunderstanding. Im confidente that with this new policy we will be definetly the number one.
The CEO mentioned that Samsung and Japanese companies are not good at globalization. That is because of prejudice against people of other countries.
LG also will not be good at globalization unless:
1) The Korean management must treat people of other countries as equal to Koreans.
2) LG must get rid of the military culture where Korean managers just issue orders and won't listen to people of other countries who are under them.
If LG can do these 2 things, LG will become better than Samsung and Japanese companies.
The CEO should talk more about how people of all countries are equal and deserve to be treated with respect. He should also talk more about how employees deserve to be listened to by managers and not treated badly.
the information in this statement by the CEO is of great value to all employees who will take the time to read this. I for one, while learning to speak Korean and visiting a foreign country where English is not the main language can understand how difficult and challenging it must be for Korean leaders in management roles to grasp the English language and communicate accurately to staff what their message is. There is much to learn for an FSE, not only English but the countries specific laws and culture and the frustration does show at times from both local and foreign employees.
I get annoyed when articles are posted to the web in Korean because I cannot read it and I thank you for the recent changes made to translate these into different languages.
My main concern is in relation to the economic current situation, the waste elimination policy, the standardisation of procedures and policies, leadership and localization - all of which are not working together but more opposing each other.
Restrictions on expenditure for example creates more time for staff in the procurement process thus contradicting waste elimination.
Also not everyone has an accounting background so therefore the GEVS and GBTS processes are hard for employees to grasp and there is no waste elimination here as they have to spend office time processing expenses when they should be out selling, visiting stores and training in the field.
We have a lot of work to do to train and encourage our employees to be multi faceted in their roles - the hardest task is to do this while keeping key people in our employment and not losing them to our competitors because they are frustrated and restricted by policies and procedures that in some cases are not reasonable or viable.
Thankyou
A U.S. vendor for services here told a group of LG employees here that LG makes it difficult because LG has more rigid policies and controls than any other company she works with.
LG just keeps making procedures more and more complicated for employees. LG management must learn how to simplify.
good
Very well articulated point of view about what a Global company is. Very inspiring and addresses the How and Why we need to execute
Expresses goals even though we have a way to go
This is where we want to be
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